Legal documents

Refund Policy

Effective date: 2026-08-16 · Last updated: 2026-08-16 · Version: 2.1.0

1. Current payment availability

Romergo is operated by Roman Beganov as an individual under the Romergo brand, without a separately incorporated or registered business entity. Paid checkout and automatic subscriptions are not currently available, so Romergo does not currently accept self-service payments for Pro or Team.

2. Plan requests are not purchases

The Pricing page lists the intended prices, limits, and features for Free, Pro, and Team. Selecting a paid plan inside Builder opens a request form. Sending the form does not create a purchase, subscription, invoice, renewal, or charge. There is therefore no payment to cancel or refund merely because a request was submitted.

3. Requirements before payments begin

Before paid checkout is enabled, Romergo will identify the payment provider and publish the applicable purchase, renewal, cancellation, and refund routes. Checkout must show the selected plan, billing period, currency, taxes, total, and recurring nature before payment. The provider's receipt or account tools and [email protected] will provide a way to cancel and request a refund. Mandatory consumer rights will always apply.

4. Access after a future refund or dispute

When payments become available, a full refund, chargeback, payment reversal, or cancelled transaction may end the corresponding paid entitlement. Existing projects and owner access to `.romergo` archives will be preserved, while paid features and new uploads may be limited by the resulting plan and quota.

5. Contact